Frequently Asked Questions:
|Does Combisofa come with a warranty?|
Yes, your Combisofa comes with a twelve month manufacturer's warranty
This guarantee is valid for Combisofa in its entirety assuming you have had your Combisofa covered in material supplied by us and that the wood frame has been stained by us.
If you supply your own material or stain the wood frame yourself, the material and the wood stain warranty becomes void.
In conclusion, all products supplied by Combisofa are fully covered for the twelve month period. Those materials that you supply yourself are not. The warranty for the material also becomes void if you clean it using a method other than that stipulated by Combisofa.
This does not affect your statutory rights
|How can I pay for my purchases?|
|Paypal, Credit/Debit Card & Cheque|
|Are Combi sofa covers and cushion covers removable for cleaning?|
Your Combisofa covers and scatter cushion covers can be removed for cleaning, however, they MUST ONLY be dry cleaned by a professional. The materials used in constructing your Combisofa conform to all current safety regulations for both domestic and contract use
|Can we supply our own fabric?|
You can supply your own fabric dependant upon its quality and pattern repeat. If you would like this option, we will speak with you first, just to make sure it is feasible. If it is, you will need to supply 10 metres of fabric for us to upholster your Combisofa.
|What size is Combisofa?|
|Please see Combisofa dimensions|
|Where can I view or try out a Combisofa?|
|Combisofa is not available on the high street - Combisofa is fully hand made to each individuals specifications in our factory in Lancashire. You can view a Combisofa in the factory , just email us and we'll arrange for you to visit: email@example.com|
|Do you ship Combisofa abroad and how much would this cost?|
No, sorry Combisofa is currently UK based, shipping to mainlaind UK only - we can only ship abroad for large retail orders
|Do Combisofa fabrics and fillings meet fire retardant standards?|
|Yes, all of the fabrics and fillings used to produce Combisofa are fire retardant and meet the standards of the Furniture and Furnishings (Fire) (Safety) Regulations 1988|
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